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As seen nationally on FOX News, CNN, Headline News, and the Weather
Channel.
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 Career Opportunities
SERVPRO® of Birmingham is looking for
quality people to join a team dedicated to serving the Birmingham
area. If you want to challenge yourself while helping others
get their lives back in order, then SERVPRO® of
Birmingham is the place for you!
Please view the current open positions below, and if you are
interested, please visit our office for an application.
Job openings current as of
March 30, 2007.
 Primary roles: Promote and sell franchise services in
an assigned territory, which results in meeting or exceeding
assigned sales goals. Grow and develop customer base by utilizing a
systematic process to identify new prospects and to routinely
contact and follow up with customers. Conduct repetitive contact
calls to build relationships and educate the customer on why SERVPRO
is the best cleaning and restoration company. Utilize the quarterly
Marketing Media Kit to market SERVPRO services and to sell the
benefits. Provide and communicate clear and accurate pretesting,
scoping of services, and job estimates. Monitor and follow-up on all
assigned jobs ensuring that customer needs are met.
Results Expected: Established sales goals are met or
exceeded. Customer base is diverse and new customers are routinely
added. Both internal and external communications are timely and
effective. Customer jobs are completed either meeting or exceeding
customer expectations.
Responsibilities
include managing and completing jobs according to SERVPRO®
procedures. Setting up and establishing job flow, coordinating
requirements for the job, supervising production work and follow
assigned jobs from start to finish. The Crew Chief will also perform
production work, estimates, and confirm estimates done by others.
Sales and marketing activities such as add-on sales, security
checks, and X-dating are also involved.
Physical requirements include heavy lifting and strenuous physical
work, as well as willing to work in different environments, cold and
hot. Must have basic educational skills, arithmetic, and ability to
read street signs. A background in retail, service, or the
construction industry is helpful.
 The
Production Helper will be performing strenuous, physical work, so he
or she must be able to lift heavy objects and not have respiratory
problems. The helper will also be willing to work in hot,
uncomfortable environments and should not be hypersensitive or
allergic to soot, dust, animal hair, mold, cleaning chemicals, etc.
Helpers will be working in people's homes. Therefore, he or she must
be able to resolve frustration and conflict in a constructive
manner, be tactful and polite to customers, and must be willing to
wear uniforms. Basic arithmetic skills, ability to operate and
maintain equipment, ability to read street maps, and basic
interpretive skills are also required of the production helper. A
background in the retail, service, or construction industry is
helpful.
The Administrative Assistant must be proficient in all aspects of
office work, including filing, data entry, customer relations,
advertising, telemarketing, and all the other activities managed by
a well-run office. He or she must be able to use computers and
understand office procedures.
Good math, English, communication, accounting, and financial skills
are needed also. Post high school education is a plus. The
Administrative Assistant must be able to deal with people in a
polite and professional manner. Sales experience is also a plus as
it is a big part of the job for office workers.
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Production
Crew Chief
Administrative
Assistant