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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Safeguarding Your Property: A Guide to Preventing Frozen Pipe Disasters and SERVPRO® Water Damage Solutions

12/28/2023 (Permalink)

In the harsh winter months, the threat of frozen pipes looms large, posing a significant risk to homes and businesses. Burst pipes can lead to extensive water damage, turning a winter wonderland into a homeowner's nightmare. In this blog post, we'll explore practical tips on protecting your property from the perils of frozen pipes and how SERVPRO® can come to your rescue if disaster strikes.

Prevention is Key

  1. Insulate Your Pipes: Adequate insulation is crucial in preventing pipes from freezing. Identify vulnerable areas and wrap them with pipe insulation, minimizing the risk of exposure to freezing temperatures.

  2. Seal Leaks and Cracks: Tiny openings in walls and foundations can let in cold air, increasing the likelihood of frozen pipes. Seal any gaps with weatherstripping or caulk to keep the cold at bay.

  3. Maintain Consistent Heating: Keep your property warm, especially during frigid nights. Consistent heating helps maintain a stable temperature throughout your home or business, reducing the chances of pipes freezing.

  4. Drip Faucets in Extreme Cold: Allowing faucets to drip slightly during extremely cold weather can relieve pressure within the pipes, reducing the risk of freezing.

SERVPRO's Expertise in Water Damage Restoration

Should the unfortunate occur and your property falls victim to water damage from burst pipes, SERVPRO® is here to help. With a swift response and cutting-edge technology, our team specializes in mitigating water damage and restoring properties to their preloss condition.

  1. Emergency Response 24/7:SERVPRO® understands that disasters don't adhere to a schedule. Our round-the-clock emergency response ensures that help is just a phone call away, no matter when water damage strikes.

  2. Advanced Water Extraction and Drying Techniques: Our technicians employ state-of-the-art equipment to extract standing water and thoroughly dry affected areas, preventing further damage and the onset of mold.

  3. Meticulous Cleanup and Restoration:SERVPRO® goes beyond mere water removal, offering comprehensive cleanup and restoration services. From salvaging belongings to repairing structural damage, we're dedicated to restoring your property to its pre-disaster state.

By taking proactive measures to protect your property from frozen pipes and understanding the reliable support available fromSERVPRO® in the event of water damage, you can safeguard your home or business against winter's icy grip. Remember, preparation is key to weathering the storm and emerging unscathed from the challenges of frozen pipes.

Preparing your Home for Summer Storms

5/9/2023 (Permalink)

Summer is a great time to enjoy the outdoors and spend time with family and friends. However, it’s also a time when summer storms can wreak havoc on your home. Our team has put together a few tips on how to prepare your home for summer storms and what to do if you need water mitigation from water damage. Preparing Your Home for Summer Storms

  1. Check Your Roof: Ensure your roof is in good condition by inspecting for any signs of damage or wear and tear. Any leaks or damage can lead to water damage during storms. Hire a professional to perform a thorough inspection and make any necessary repairs.
  2. Clean Your Gutters: Clogged gutters can lead to water damage as water can overflow and seep into your home. Make sure to clean your gutters and downspouts to avoid this issue.
  3. Trim Trees and Shrubs: Trim any branches that may be hanging over your roof or near your windows. High winds and lightning can cause these branches to fall and cause significant damage.
  4. Secure Outdoor Furniture: Strong winds can easily move or damage your outdoor furniture. Secure or store them away during storms.
  5. Install Storm Shutters: Installing storm shutters on your windows and doors can provide an additional layer of protection during summer storms.
 What to Do If You Need Water Mitigation from Water Damage 
  1. Contact a Professional: If your home suffers from water damage, it’s important to contact a professional water mitigation company such as SERVPRO Team Wilson. They have the necessary equipment and expertise to quickly and effectively mitigate the damage.
  2. Assess the Damage: The water mitigation team will assess the damage and provide a plan of action to remediate the damage.
  3. Begin Mitigation: The water mitigation team will then begin the mitigation process, which may include water extraction, drying, and dehumidification.
  4. Restoration: Once the mitigation process is complete, the restoration process can begin. This may include repairing any damage, replacing any damaged materials, and restoring your home to its pre-damage condition.
Summer storms can cause significant damage to your home, but with proper preparation and quick action, you can minimize the damage. If you do suffer from water damage, contact a professional water mitigation company such as SERVPRO Team Wilson to ensure that the damage is properly mitigated and your home is restored to its pre-damage condition.

Safeguarding Your Home from the Dangers of Frozen Pipes: A Guide to Water Freeze Damage Mitigation

2/2/2023 (Permalink)

Winter is a time of year when many homes experience the consequences of frozen pipes and other water damage issues. If not properly addressed, these issues can result in significant damage to your property and potentially costly repairs. However, there are steps you can take to mitigate water damage during a winter freeze in your residential home.

  1. Insulate pipes: One of the most important steps in preventing frozen pipes is to properly insulate them. Pipes located in unheated areas, such as the attic or garage, are especially susceptible to freezing. Make sure all pipes are properly insulated, including those near exterior walls.
  2. Keep the temperature consistent: Maintaining a consistent temperature inside your home during the winter months is key in preventing frozen pipes. Keeping your thermostat set to at least 55°F will help prevent pipes from freezing.
  3. Open cabinets: If your pipes are located in cabinets, such as those under a bathroom or kitchen sink, keep the cabinet doors open to allow warm air to circulate around the pipes.
  4. Disconnect hoses: Make sure to disconnect all outdoor hoses from outdoor spigots to prevent water from freezing inside the pipes.
  5. Know where your main water shutoff valve is: In the event of a burst pipe, it is important to know where your main water shutoff valve is located. This will allow you to quickly turn off the water supply to your home and minimize the damage.
  6. Be aware of signs of frozen pipes: Be on the lookout for signs of frozen pipes, such as a decrease in water pressure or no water coming out of faucets. If you suspect a pipe may be frozen, you can try to thaw it using a hairdryer, taking care not to overheat the pipe.
  7. Call a professional: If you are unable to thaw a frozen pipe, or if a pipe has already burst, it is important to call a professional to assess and repair the damage. A professional will have the tools and expertise to quickly and effectively repair the damage and minimize any further harm to your home.
 Taking these steps can help prevent water damage during a winter freeze in your residential home. However, if you do experience water damage, it is important to act quickly to minimize the damage and ensure the safety of your home and family. Call SERVPRO Team Wilson to assess and repair the damage as soon as possible. In conclusion, water damage during a winter freeze can be a major issue for residential homes. By taking steps to properly insulate pipes, maintain a consistent temperature inside your home, and being aware of the signs of frozen pipes, you can reduce the risk of water damage and minimize any damage that does occur. If you do experience water damage, it is important to call a professional to assess and repair the damage as soon as possible.

Impacts of Water

8/24/2022 (Permalink)

Houses flood, pipes burst, and roofs leak.

What might not seem like a big deal initially may become much worse if left unchecked? Water damage in a home can have a substantial negative impact on those living in the house. Water damage and freezing as a category is the second-most common type of home insurance claim.

Did you know?

  • Nationwide, household leaks waste an estimated one (1) trillion gallons, or enough to supply 11 million homes with water for a year.
  • 10% of homes with leaks waste 90 gallons or more per day.
  • A leaky faucet can waste 3,000 gallons per year.
  • A leak in an irrigation system can waste 6,300 gallons in a year.
  • An average household leak can waste up to 10,000 gallons of water in a year.
  • Annual water wastage from a typical household leak is equivalent to the water used for 270 loads of laundry. 600 showers. 1,200 loads of dishes in a dishwasher. 6,250 flushes of a standard toilet. 80,000 servings of water.

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Birmingham arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. SERVPRO of Birmingham provides emergency cleaning and restoration services 24 hours a day, 7 days a week, including all holidays.

Water Heaters Tips for the Home

8/4/2022 (Permalink)

Did you know that in a home, the water heater accounts for about 18% of the energy used?

As a result, a water heater is one of your home's most critical and costly appliances. Proper water heater maintenance is necessary to guarantee that it continues to function properly and does not cost you too much. Checking on your water heater in the spring is an excellent idea. Water damage can occur quickly, so it's crucial to ensure sure it's in good operating order. Our team has put together a few tips to keep your water heater running at peak performance.
  • To determine if your anode rod needs to be replaced, inspect it every two years or if the warranty has ended every year.
  • Attach a garden hose to the valve at the base of the water heater tank every six months to remove sediment. Please turn off the electricity and run the hot water until it cools down for safety.
  • A plumbing specialist should perform a yearly check of the shut-off valve and all piping. Broken valves, loose or moist joints, and rust are signs that more severe harm is on the way.
  • Turn the temperature down to one. There is no reason to keep your water heater above it. At that temperature, you can do everything you need. But, of course, keeping your water heater hotter can cause it to break down much faster.
If you experience water damage, SERVPRO of Birmingham has a team of highly trained professionals to help you 24 hours a day!

No Days Off For Disasters

6/30/2022 (Permalink)

Summertime is here and we are all looking forward to warmer days and vacation getaways. The changing season presents us with the opportunity to lay back, enjoy the sun, and let the wind carry our worries away. 

But even with your away messages set and your phones on do not disturb, in our line of work, we’ve noticed that water damage doesn’t always get the memo. While you are away from home, water (in all classes) could be trickling inside your home just waiting upon your return. 

Summer storms, flash floods followed by sewage backups , clogged gutters and downspouts, cracks in the foundation that expand due to the heat; these are all common culprits when for this season’s water damage events. 

One of the easiest ways to prevent these potential dangers from ruining your summer is: (1) Regularly keep up with maintenance on the outside of your home and (2) If you plan to be away from your home for an extended period time, it’s best to shut your water main off. You won’t need it and it greatly minimizes the risk of water running through your home. 

Don’t let the headache of a water damage keep you from enjoying your summer vacation, but if you do arrive and notice that you now have an indoor pool in your living area, our team of IICRC water damage restoration certified professionals are more than happy to help get you back to a vacation state of mind! 

April Showers Bring Water Damages By The Hour

4/25/2022 (Permalink)

As one of the wettest months in the year, April is known for its rainy days and perpetual showers. Though spring is officially here, we hardly get to enjoy the nice weather until late in the month or on those rare days when the weather allows some sunshine to peek through the clouds. 

One thing we can consistently expect from April is the amount of water damage claims our teams respond to. Though the after effects of water damage are all the same. the causes can vary depending on where the damage takes place. To minimize the risk of water in your home or office, here are a few of the top causes of spring water damage:

1. Flooding 

Whether because of heavy rains, a low water table, or leaks and cracks in your, flooding is the top cause of spring water damage. Waterproofing your basement and properly weather-sealing doors and windows can help in minimizing the risk of water damage in your home. 

2. Roof Leaks and Drain Back-Ups

Second to noticing cracks in your foundations, this can be one of the trickiest to get ahead on, mainly because most of us don’t spend much time out on our roofs. Periodically checking your roof and gutters is key to getting ahead of leaks and drain backups that can seep into your home.

3. Frozen Pipes

Last, but not least — frozen pipes. You may think frozen pipes are only a danger in the colder months, but the truth is, plenty of water damage claims happen when these pipes defrost in the warmer months. That’s because outside faucets and water irrigation systems that were shut off during the colder months, yet not properly insulated, begin to leak into your home once it is turned on. So instead of only watering your lawn, you may see these pipes have also watered your indoor living space.

There are plenty of other causes of water damage ranging from leaking AC units, downed trees, and even heavy storms. Whatever the cause, SERVPRO of Birmingham is only a call away. 

Protect Those Pipes!

2/3/2022 (Permalink)

Almost one year after the historic freeze event paralyzed the south-central region of the United States and halted the flow in many communities.

Most of the country still remember the events of the freeze which proved to be the costliest weather event in history, surpassing even more claims than Hurricane Harvey. Nevertheless, our team wants to remind you and members of our household, or facility management team, of steps you can take to minimize your risk of pipes bursting due to below freezing temperatures.

1. Insulate pipes - Exposed pipes are most likely to freeze. The more insulation you use, the better protected your pipes will be. Make sure to drain the water from outside faucets and insulate them from outside elements.

2. Let water drip - Simply maintaining a light trickle or steady stream of water in your faucets can go a long way in preventing water from freezing up in your pipes.

3. Steady thermostat  - Keeping a consistent temperature in your home or office puts less strain on the furnace. 

All we need to follow these tips is to reminisce on the events following the freeze of 2021. Rolling blackouts, homes completely destroyed due to burst pipes, and citizens stranded with no place to go to keep warm and stay safe. Our team is here, and we are Ready for whatever happens®. 

Fixing Busted Pipes

11/4/2021 (Permalink)

As the cold weather is starting arrive in Birmingham, you may experience bursting pipes. You may inspect your commercial property on a regular basis, but sometimes bursting pipes still occur. If you experience water damage, as the result of a damaged pipe, time is of the essence. You want to get it fixed quickly so that you can avoid as much damage as possible. Here is a timeline of how that may go.

Expert Location
As soon as you notice there is a problem, you may want to call water mitigation experts to fix the broken pipe. The representative who answers the phone will likely ask you a few questions to determine what kind of problem you have.

• Where is the pipe located?
• How big is the damaged area?
• How long has it been leaking?
• How fast is it leaking?
• Have you turned off the water and power to the area?

Make sure before you call know these answers or we can guide you through it. If you want to be extra prepared for the cold season, contact your Marketing Rep and have them conduct an ERP, that way you know 100% how to turn off your water at your commercial property.


Damage Assessment
Bursting pipes are as critical as they sound. Water is likely spewing in all directions, soaking everything in its path. Once the technicians arrive, they will assess the damage this has caused and be able to devise a plan.

Water Extraction
If your preliminary report over the phone was accurate, it will likely match the professional assessment pretty closely. This means the technicians can get right to the water extraction. They pump the water out to halt its potential to cause secondary damage.

Surface Drying
It's not enough to just remove the standing water. Everything has to be dried, or your building is likely to develop a mold problem. This is particularly probable if the leak has significantly raised the humidity of the area.

All of these things ideally happen within the first 24 hours. Mold can start to grow in as little as a day, so you are probably rushing the clock to get everything dry again. The sooner you call the problem with your bursting pipes in and get the repair process started, the better chance you have of avoiding secondary damage.

If you do experience a pipe bursting, call SERVPRO. 

7 Reasons To Replace Polybutylene Pipes

11/4/2021 (Permalink)

If you have polybutylene pipes in your business, you are going to want to replace them. Even if they seem to be in good condition, there are still plenty of reasons to go with newer materials. Here are a few of those reasons:

1. Damage
If a polybutylene pipe breaks in your wall, you are going to experience a lot of damage Even small leaks from this type of pipe can cause damage to your flooring, walls, HVAC units, equipment, and furniture.

2. Mold
Everyone knows about the danger of asbestos in old buildings. Roofing, siding, insulation, ceilings, flooring, and structures themselves all contain this toxic material. However, mold is also a danger you have to worry about. If your building has polybutylene pipes that leak, you could wind up with mold growing in your floors, walls, and HVAC units.

3. Exterior Pipe Breaks
If a pipe breaks outside of your business, dirt under your parking lot, sidewalk, and walkways can be washed away. This can lead to cracks and be a hazard for customers and employees.

4. Utility Bills
Even the smallest leaks can cause big problems with your bills. This is especially true as the leaks worsen, and your water bill rises.

5. Water Pressure
These pipes are small and require low water pressure to avoid leaks and bursts. When you replace them, you will be able to utilize the full water pressure that you need.

6. Hot Water
When you get new plumbing installed, you won't have to worry about hot water problems anymore. This is especially great news if there are many employees in your business or you need a lot of hot water.

7. Peace of Mind
Having these pipes can leave you worrying about the safety of your building. Replacing these outdated pipes will give you peace of mind and let you know your building is safe. There are many reasons you should consider replacing these pipes in your business. In particular, it can save you from having extensive water damage that requires a remediation company to fix.

Leaky Roof?

7/28/2021 (Permalink)

SERVPRO® of Birmingham has you covered! 

We have experience flash flooding from excessive rains this year all over Birmingham, actually we just experienced this last night. Due to the flooding, there have been many homes experiencing basement flooding damage. With further inspection, some homeowners have found slab leaks (roof leaks) that were not noticed before the heavy rains. If you find any roof leaks, call SERVPRO® of Birmingham to help extract the water and treat your home to prevent conditions favorable to microbial growth.

We always respond to your call within one hour, begin the water extraction process within four hours, and notify the adjuster within eight hours from the time of your loss. 

Water damage must be handled quickly and properly to prevent severe damage to your home. Calling us as soon as you see the leaks will prevent the problems from worsening. SERVPRO® of Birmingham has you covered!

Do you know what is in your water?

7/28/2021 (Permalink)

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Birmingham to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflow with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.
If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Birmingham is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Indoor Flooding

7/22/2021 (Permalink)

So, What Causes Indoor Flooding?

Water damage usually has one major leading cause: indoor flooding. Some of the most common causes of indoor flooding are: 

  • Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty setup, but regardless of the cause, pipe problems often cause a ton of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth.
  • Faulty Washing Machine Hose: The most common problem with watching machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home. 
  • Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak.
  • Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be benign, allowing for a slow drain that is merely an inconvenience. But those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage. This can even include backed-up sewage, causing a hazardous environment for anyone or anything that comes in contact with the affected water. 

If you find flooding inside your home, call us and we will be there to help.

What To Do After Your Pipes Burst

4/20/2021 (Permalink)

With the temperatures quickly rising and the hot summer season headed straight towards us, our natural inclination is to turn up the A/C indoors and head to the pool each chance we get. 

However, just because the risk for frozen pipes has passed, the risk of water damage still poses a threat even during the summer months. 

The extended use of air conditioning units, if not properly maintained, can cause drainage issues. To avoid this, make sure to change your air filter regularly. Regular inspections and cleanings are also important to prevent and stop any issues in your unit from worsening. One thing to keep an eye on is the drainage pan. Check to make sure water isn’t leaking and accumulating in the pan. Especially in the hotter weather; mold, mildew, and fungus can easily grow and spread. 

Another thing that keeps in mind is the potential for pipes to burst. Although burst pipes are more common during the colder months, hot summer weather can still cause this headache for a home or property owner. A good rule of thumb is to notice whenever there is a change in your water pressure. While it could be simply just an irritation, it could also be a sign that something bigger is on the verge of happened. This could be a result of corrosion build-up which leads to leaks and eventually, water getting into your home or office. 

The risk for pipes bursting doesn’t stop there. If you notice cracks appearing on the walls, especially around the corner, it’d be safe to assume there have been changes in your foundation. An easy solution, however, is to consistently water the soil and even place plants around the perimeter of the foundation. The plant helps moderate the temperature of the soil and can also serve to hold the ground together with its roots.

Preventing Pipes From Freezing

2/15/2021 (Permalink)

Lower Temps Mean Busted Pipes

The Birmingham, AL surrounding areas, are seeing some cooler than normal temps and when this happens, if you are not prepared, you could find yourself in an emergency water damage.

Below a few steps, you can take to help decrease your chances of dealing with pipe bursts as a result of the cold weather:

  1. Leave the Heat On - This may seem self-explanatory, but if you’re away overnight or gone for long periods of time, setting your indoor temperature no lower than 55°F helps ensure your pipes aren’t as exposed to the cold.
  2. Insulate Pipes - Though you should always ensure your attic and crawl space are properly insulated year-round, a makeshift quick, and inexpensive way to insulate your pipes would be to wrap pipes in heat take or heat cables with thermostat control. This will work in a pinch, but we recommend properly insulating these high-risk areas.
  3. Seal Cracks and Opening - To prevent drafts, seal or caulk cracks and openings around windows, doors, dryer vents, water pipes. and sill plates.
  4. Open Cabinets - Opening cabinets in the kitchen and bathroom allow for warmer air to circulate around the pipes and plumbing. Just make sure to move any cleaners or household chemicals away from the reach of children.
  5. Keep Garage Doors Closed - Protect your home from being exposed to colder temperatures and shield any water supply lines that may be in the garage by closing the garage door.
  6. Keep Interior Doors Open - For the same purpose of allowing warmer air to circulate around pipes and plumbing, keeping interior doors open helps to spread the warmth.
  7. Let Faucets Drip - Letting cold water drip from a faucet helps to keep water flowing throughout the pipes. As the water flows, even if it’s just a trickle, it helps to prevent pipes from freezing.

If you do find yourself in a water issue due to busted frozen pipes, make sure to call SERVPRO of Birmingham, our water damage professionals are trained and certified to handle any disaster you find yourself in during these colder months.

Preventing Spring Storms Water Damage

1/25/2021 (Permalink)

Spring season is coming!

As we prepare to enter into the spring season, it’s important to note what we should be looking for to help minimize the chances of water damage affecting our homes. We when see the transition of seasons to such as spring and fall bring unpredictable weather patterns and this year will be no different. Springtime in the Birmingham area is known for storms and lightning shows. These storms often cause wind and water damage. While we can’t control the weather, we can do our best to ensure our homes are properly prepared for whatever happens. Here are a few things to inspect before the storms hit: 
  • Basement pumps- A working sump pump is crucial for helping to prevent water accumulation in your basement. Consider installing one with an alarm that warns when there is any water accumulation so you can attend to it quickly and prevent secondary water damage.
  • Debris removal- Make sure to clear debris from your gutters, downspouts, and window wells. This allows water to flow away from your home freely instead of flowing back in because of debris buildup.
  • Landscaping- This is an important and often overlooked step. Protruding branches and rotten trees often cause the most damage to homes and structures once strong winds and rain take place. The best way to prevent this is by trimming branches and clearing away trees that are too close to your home.
 These are only a few things to keep in mind to prepare for the spring storms coming our way. If water damage does occur as a result of storms, call SERVPRO of Birmingham to assist with the restoration and prevent secondary water damage such as mold growth.

Remodeling Your Basement to Be Waterproof

1/25/2021 (Permalink)

Have you considered remodeling your home?

During the quarantine months, there was a major uptick in DIY home projects and renovations being made throughout the country. If you’re looking to change things up a bit, finishing your basement is one of the most common areas to start. A finished basement is a great place for older children to have their privacy, it can serve as space for a home office, and in some cases, it can even be used as a rented out space to bring in some extra income. However, one of the most common occurrences the crews at SERVPRO of Birmingham see is water damage resulting from finished basements that were not, in fact, finished. A key factor the homeowner missed is making sure their basement was properly waterproofed. Not only does this prevent your basement from flooding and potentially saving you thousands of dollars in the event of a storm or flood by reducing damage, but it also creates a healthier environment in your home and lowers heating and cooling costs. It also goes a long way in protecting your sump pump and preventing structural damage. As we enter into the volatile spring season, we can expect to see more rainwater getting into the basement as a result of storms. If not addressed quickly, water damage of this kind can lead to mold problems and potentially ruin furniture, not to mention, undoing the hard work that came with remodeling your space. The best way to keep your finished basement actually finished is by waterproofing and preventing it in the first place. If you find yourself ankle-deep in water in your basement, you can always call SERVPRO of Birmingham for all your water damage restoration needs. (205) 252-8110

Water Damage? What Now?!

7/27/2020 (Permalink)

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.
  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 
If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Birmingham is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 205.252.8110. Call us, Birmingham!

What Is In Your Water?

7/20/2020 (Permalink)

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Birmingham to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflow with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.
If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Birmingham is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Hidden Appliance Leaks Can Cause Water Damages

6/2/2020 (Permalink)

White washer and dryer in a laundry room that are submerged in water Many of the appliances we use each day require a water source

Think about the last time your appliances were moved or inspected

Many of us don’t think about the household appliances that we use every single day. For most, they probably become a passing thought about how much wear and tear they are receiving. Most of the appliances we use to make our everyday lives easier to utilize water. This means they are prone to leaks at some point if they are not caught early on.  Water damage can sit for ages before you as a homeowner realize. This is why regular inspections are important for prevention.

Inspect These Appliances for Leaks Often

  • Hot Water Heater
    • The lifetime of a hot water heater will typically span 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.
  • Refrigerator
    • The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.
  • Dishwasher
    • A dishwasher’s tubing is just as problematic as a refrigerator, but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important to keep up with.
  • Washing Machine
    • Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.
  • Air Conditioner
    • The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

Standing Water Precautions

4/15/2020 (Permalink)

When floodwater intrudes into your home or commercial business it can cause what is called "standing water". This can be a dangerous thing if not respected. Many times, standing water must be dealt with that can sometimes take up to 10 or 11 days to completely disappear unless it is able to be mitigated immediately. There are some precautionary measures to take into consideration when dealing with standing water. SERVPRO of Birmingham took some time to compile the ones we felt were the most important.

Standing Water are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, SERVPRO of Birmingham is here to help make it “Like it never even happened."

Do's and Don'ts for Water Damage

3/17/2020 (Permalink)

These DO's and DON'TS Emergency Tips for water damage will assist you in taking quick proper action to help you reduce damage and increase the chances of successful restoration before help arrives.

Sanitary Water-Clear

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may occur.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this may cause staining.

Contaminated Water-Gray, Black or Sewage

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash you're hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated area.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

What to do when your pipes freeze

1/22/2020 (Permalink)

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable.   SERVPRO® of Birmingham wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

  • Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
  • Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Always Be Looking for Water Damage

7/22/2019 (Permalink)

Water rings in your ceiling or walls is a sign of water damage

Water damage can be very detrimental to your home or business

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO® Birmingham to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control.Water damage can be difficult to spot but some signs you can look for in your home and business:
  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring
The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Birmingham at 205.252.8110

HVAC Condensation Can Cause Water Damage

7/22/2019 (Permalink)

A leaking condensation pipe from an HVAC system A broken condensation pipe causes water damage in the home

High temps mean more condensation from your HVAC

When your HVAC creates condensation, that water needs somewhere to go and those lines can become clogged quickly. This can cause your emergency line to either break or your drop pan to overfill and that water needs somewhere to go!So what should you do if this happens causing water damage?

  • Call an HVAC company to service your unit. This is probably the easiest and most efficient method, but unfortunately the most expensive.
  • Check to make sure your primary condensation line, usually located near the ground outside the home in an area of high foot traffic, is slowly dripping water when your HVAC is on.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door as to be more noticeable when dripping.
  • If the primary, or both lines, are not dripping while the unit is on, find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to have it replaced.

SERVPRO® Birmingham will come out and perform a free moisture inspection on your Birmingham residence or commercial property if you believe you may have had a potential accident. We get an estimate to you or begin communication with your insurance. If you HVAC leaking, call SERVPRO® of Birmingham at 205.252.8110

Have you Checked on your Toilet Lately?

6/4/2019 (Permalink)

An unchecked toilet can go from good to bad quickly

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your Birmingham home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Birmingham professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Birmingham a call anytime disaster strikes at 205.525.8110

SERVPRO of Birmingham's Drying Equipment

5/1/2019 (Permalink)

Moisture Meters (like the one above) are used to determine the actual moisture content of various materials.

Small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Birmingham has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform properly. Our team will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our SERVPRO of Birmingham technicians. Moisture Sensors - Used to detect moisture in carpets, baseboards, and walls. Moisture Meters - Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Birmingham to monitor the drying process. Thermohygrometers - Measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. Ultra-Low-Volume (ULV) Foggers - Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. Thermal Foggers - Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach. Call us Birmingham, we have the training and equipment to make it “Like it never even happened.” Call us today at 205.252.8110

Why is Our Basement Flooding?

3/20/2019 (Permalink)

This home is Pelham, AL experienced flooding issues in their basement and is an example of what could happen if the right steps are not taken.

During this time of year, Alabama sees an increase in rainstorms. When this happens there is the potential to see flooding in the basement in your Birmingham, AL home. By understanding the usual causes of water retention in the lower floors of your home, you can take the necessary maintenance steps to ensure that your property stays dry for years to come. Check out a few tips we have for you: 

1. Location and Climate Factors A primary cause of excess water is above-average rainfall. Choosing to reside in a coastal area, for example, can increase the risk of a basement flood. Even in dryer climates, laying your home’s foundation on a low-lying or sloped part of the property can cause water to pool under walls and seep through the outer layers of the building. 

2. Basement Drainage Should your home sit near or on the water table, a basement drainage system and sump pump will likely be necessary to prevent excess dampness in the flooring. If the pump system breaks down due to electrical or plumbing problems, contact a qualified professional who can perform wiring or pipe repair. A powered mechanism for removing water from the basement after flooding is the most robust method for the prevention of property damage. 

3. Sources of Leakage Sometimes the biggest issues facing the homeowner lie in the ingress of water. Cracked walls or insufficient sealants and waterproof coatings can allow water that would otherwise drain away to enter the basement. Improperly positioned or damaged gutters and downspouts can divert water toward the house rather than into the yard. Gutters can also become clogged with leaves or other material, causing them to overflow. Gaps in roofing tiles or shingles can also cause undesirable water redirection, especially in periods of extreme rain or snowmelt. Controlling the water volume before it reaches the basement is often the best preventative measure. Following the above checklist of troubleshooting tips will usually stop the problem before it begins. Should you experience unavoidable flooding and require basement cleanup and decontamination, contact SERVPRO of Birmingham where we specialize in that process to avoid potential health hazards.

Preventing Your Pipes from Freezing

1/21/2019 (Permalink)

Tips for preventing frozen pipes inside and outside your home

Frozen Pipes Can Burst!

It has been colder here lately in the Birmingham, AL area! When cold temperatures happen that can cause pipes to freeze. Frozen Pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.Frozen pipes are a problem by themselves because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

  1. Keeping your house warm - If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.
  2. Opening faucets - When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.
  3. Insulation is key - Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

SERVPRO® of Birmingham is here for you 24 hours a day, 7 days a week. Call us at (205) 664-6770

It's the water you don't see [Part One]

7/24/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Birmingham South have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Birmingham South will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Birmingham South:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Birmingham South to monitor the drying process.

It's the water you don't see [Part Two]

7/24/2018 (Permalink)

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Birmingham South can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Birmingham South has the training and equipment to make it “Like it never even happened.”

WHY SERVPRO?

6/4/2018 (Permalink)

In early October, a pipe broke in the ceiling over the weekend, causing water to flood and damage much of our 5,000 sq. ft. training center. We had a leadership seminar scheduled there in just a few days with clients flying in from as far as Australia. Our property manager called SERVPRO® and I coordinated with the local Franchise to work out the repairs to be done to our offices. The crew chief and his staff were prompt, professional and kept every commitment they made to us. This was essential as our offices are called “The Elite Center” because of the high-end furnishings and decor we have throughout. They listened and understood the importance of our deadlines and were able to get the offices in working order for the upcoming seminar, and then returned to do the “heavy lifting” and complete the work for an even larger seminar that began in three weeks: all was done on time. I have purposely waited to make sure all the repairs they did held up before writing you, and to see if we have any aftercare problems that we’d need addressed, but there weren’t any. They got it right the first time. As you’re aware, the stress one endures going through a catastrophic loss experience can either be elevated or diminished, based on the quality of the people one is working with to rectify the matter. To that end, SERVPRO® excelled. I recommend them to everyone I find that needs their services, and will continue to do so.

-Dave, CA

Birmingham Commercial Water Loss

5/8/2018 (Permalink)

A local restaurant called SERVPRO of Birmingham South regarding a water loss where their sprinkler system burst causing damage throughout the kitchen and adjoining rooms. The water was extracted, all areas were treated and equipment was set. Luckily, this job only needed a few days of drying. The restaurant is in a very populated area with a lot of traffic so getting them back to normal needed to happen rather quickly. 

We know that no one plans on this happening but we want to be top of mind if it does. SERVPRO of Birmingham South has trained professionals, who care about your business or home as if it is their own. This can be a tough time for you and your family. Give us a call if you need us, 205-664-6670

Service Response Guidelines

5/1/2018 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

SERVPRO Franchise Professionals

5/1/2018 (Permalink)

At SERVPRO of Birmingham South we want to make sure your home and/or business is handled properly and with the utmost care so our employees are trained to better assist you!

SERVPRO Franchise Professionals are trained to safely clean and restore your home, utilizing the following procedures:

-Dispose of refuse

- Utilize advanced drying and monitoring equipment.

-Apply necessary treatments.

-Inspect carpet pad/carpet and provide service.

-Move and block furniture and contents.

-Perform emergency water extraction.

-Survey the extent of damage and inspect the premise for hidden moisture.

-Measure temperature and humidity for drying analysis. 

-Identify the source/type of water

Your Home Is Your Safe Haven

4/12/2018 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Birmingham South professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Birmingham South has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call us 205-664-6770. We'll be there to help! 

Commercial Emergency Ready Profile

4/12/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Busted Toilet Line in Birmingham South

3/20/2018 (Permalink)

This vacant residence experienced a toilet line that burst and ended up affected thirteen rooms total. Two rooms were tile and the others were all hardwood; some ended up being removed to dry the sub flooring. The hardwood had cupped and started buckling. The wood also ran underneath kitchen appliances, so those had to be moved to access that flooring to dry. 

We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. We also want to make sure you are safe before someone arrives. So consider this:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Seasonal Watering Tips

6/20/2017 (Permalink)

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
    • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
    • Limit showers to no longer than 5-minutes.
    • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
    • Rotate plants toward the light whenever you water them to keep them growing straight.
    • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
    • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
    • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
    • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
    • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
    • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
    • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
    • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
    • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

For more information check out www.bwwb.org

What to do until SERVPRO arrives!

5/1/2017 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Seasonal watering tips

5/1/2017 (Permalink)

INDOOR WATERING TIPS:


Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.


Everyday Water Use


  • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.

  • Limit showers to no longer than 5-minutes.

  • Select the appropriate water level for the size of your load of laundry or dishes.


Watering Plants


  • Rotate plants toward the light whenever you water them to keep them growing straight.

  • Water hanging plants with ice cubes to keep water from spilling out of the bottom.

  • Use pots made from non-porous material such as plastic to help plants retain moisture longer


OUTDOOR WATERING TIPS:


Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.


When to Water


  • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.

  • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.

  • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.

  • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.


How to Water


  • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.

  • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.

  • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.


For more information check out www.bwwb.org


 

What to do AFTER a water damage

4/28/2017 (Permalink)

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated. Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you...

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers if safe from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

Spring Cleaning Tips!

4/12/2017 (Permalink)

Spring has arrived and we want you to keep your home or business in good condition all year long! We want you to prevent mold, water leaks, and even fires! 


In the meantime, here are some helpful tips about Spring-Cleaning for your OFFICE:


-Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.


-Keep only what you need at arm's length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've establishes for them.


-Create a daily paper system: Consider creating hanging files or baskets labeled "to read," "to do," and "to file." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.


-Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.


-Eliminate digital clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your email inbox just as you would paper files- with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.


-Disinfect regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes. 

IICRC - Water Damage

4/6/2017 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.


More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.


All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.


[Information via IICRC.org]

Science of Drying

3/27/2017 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Birmingham will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

24 Hour Emergency Water Damage Service

10/4/2016 (Permalink)

SERVPRO of Birmingham is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 205-664-6770

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Birmingham has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Birmingham

SERVPRO of Birmingham specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage? What to do

4/26/2016 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Professional Damage Restoration

4/5/2016 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it your self. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Restoration

3/22/2016 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family friend local contractor or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Birmingham you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.  

Flood Damage Prevention

3/14/2016 (Permalink)

A flooded garage where water was over a foot deep at one point.

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Here are a couple of tips to keep water from entering your home during a heavy rain event:

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Birmingham is ready to respond at any time and also provides a free assessment and estimate.

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